There are upcoming maintenance events which may impact our services. Learn more

Announcements

ONE Correspondence per issue

  • 23rd August 2026
ONE CONTACT PER ISSUE — PLEASE READ ONE EMAIL. ONE TICKET. THEN WAIT. If you need assistance, contact us ONCE about the issue and wait for our response. DO NOT: - Send multiple emails about the same issue. - Open multiple support tickets for the same issue. - Reply to multiple tickets about the same issue. - Send additional messages ...
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Important: Please Report Service Issues Promptly

  • 19th August 2026
Important: Please Report Service Issues Promptly If you are experiencing problems with your service, please contact us as soon as possible. Do not wait days, weeks, or months before reporting an issue. If something isn't working, you have two options: - Send us an email - info@ezmedia.org - Open a support ticket through your customer account ...
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Referring New Customers

  • 21st February 2026

To refer someone to EZ Media,

Please have them send an email to info@ezmedia.org with who referred them and which subscription they are interested in.

A client account will be made for them to log in to the website and they can make their purchase from there

DO NOT SHARE PAYMENT LINKS 

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Opening/Closing Tickets

  • 5th February 2026

If you open a ticket with a concern, please DO NOT CLOSE YOUR OWN TICKETS

When you close your own ticket, it gets lost in the system.  

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