Service Restoration

27th May 2026

May 27th, 2026We apologize for the inconvenience and appreciate your patience.We have identified that some app issues may be caused by old saved login/session data inside the app. You do not need to delete the app.Please follow these steps:1. Open the app you are using.2. Delete/remove your saved playlist or login from the app.3. Clear the app ...

Referring New Customers

21st February 2026

To refer someone to EZ Media,

Please have them send an email to info@ezmedia.org with who referred them and which subscription they are interested in.

A client account will be made for them to log in to the website and they can make their purchase from there

Opening/Closing Tickets

5th February 2026

If you open a ticket with a concern, please DO NOT CLOSE YOUR OWN TICKETS

When you close your own ticket, it gets lost in the system.

ALL CUSTOMERS, CHECK YOUR JUNK MAIL AFTER MAKING PAYMENT

25th August 2025

All new and existing customers, please CHECK YOUR JUNK MAIL AFTER MAKING A PAYMENT OUR EMAILS SOMETIMES END UP IN SPAM AND NEED TO BE WHITELISTED IN YOUR INBOX CHECK SPAM/JUNK FOLDERS TO FIND LOGIN DETAILS. !!LOGIN DETAILS CAN ALSO BE FOUND IN YOUR BILLING ACCOUNT!! login to your billing account you will see your "ACTIVE" ...

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ALL CUSTOMERS, CHECK YOUR JUNK MAIL AFTER MAKING PAYMENT

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Referring New Customers

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ALL CUSTOMERS, CHECK YOUR JUNK MAIL AFTER MAKING PAYMENT

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