There are upcoming maintenance events which may impact our services. Learn more

Announcements

Service Restoration

  • 27th May 2026
May 27th, 2026We apologize for the inconvenience and appreciate your patience.We have identified that some app issues may be caused by old saved login/session data inside the app. You do not need to delete the app.Please follow these steps:1. Open the app you are using.2. Delete/remove your saved playlist or login from the app.3. Clear the app ...
Continue reading

Referring New Customers

  • 21st February 2026

To refer someone to EZ Media,

Please have them send an email to info@ezmedia.org with who referred them and which subscription they are interested in.

A client account will be made for them to log in to the website and they can make their purchase from there

Continue reading

Opening/Closing Tickets

  • 5th February 2026

If you open a ticket with a concern, please DO NOT CLOSE YOUR OWN TICKETS

When you close your own ticket, it gets lost in the system.  

Continue reading

Customer service

  • 23rd December 2025
Due to the high volume of traffic on our site, there may be slight delays in customer service response times.   Rest assured, all inquiries and issues are put in priority sequence and will be addressed within 24 hours if not same-day.   Should a delay take longer than 24 hours, you can send an email to info@ezmedia.org and follow up with ...
Continue reading